I am using Internet Explorer 6 and there is no option to install Web Folders.
If you are running Windows® 98 SE, Windows ME, or Windows 2000, the Web Folders feature is already installed. If you are running Windows 98 or Windows NT 4.0, you can install Web Folders by installing Web Authoring Components with Internet Explorer 6.x, Web Publishing with Microsoft Office 2000, or by upgrading your operating system to Windows 98 SE, Windows Me, or Windows 2000.
A member sent me a link to a site entry, but when I clicked the link, it said the entry cannot be found.
There are two reasons you would receive this message: (1) if the entry has expired or has been deleted, or (2) if the link in the email has inadvertently been broken into two lines. In order to work correctly, all the letters and numbers in the link must appear on one line. However, some email programs break long links into two lines.
For example, if the link looks like this:
you need to change it to look like this:
To put the entire link on one line:
Click forward in your email program so you can edit the message.
Put your cursor before the first character on
the second line, and then click the backspace key.
You can now click the link to go to the page you want.
I selected the "Remember my login name and password" option, but it doesn't seem to be working.
If you have the "Remember" option selected, do not click "Log Out" to close your web office session – clicking "Log Out" de-activates your "Remember" setting. Instead, just close your web browser or surf to another website.
I did not select the option to "Remember my login name and password" and yet sometimes my browser "remembers" this information anyway when I type in my web office URL.
This is most likely happening because you didn't log out from your site before visiting other web sites. Your browser recognizes that you haven't logged out and automatically opens your web office home page without prompting you for login name and password information. This does not mean that people on other computers can type in your site URL and automatically enter your web office.
I need more screen space to see my site.
You can check your screen resolution and, if possible, increase it. We test with, and therefore recommend, that you view your site with a screen resolution of 800 x 600 or higher. To find out how to change your screen resolution, click here.
I'm having problems previewing documents in my site.
Usually, you can preview files in the Documents application by clicking the filename. However, you need to have the required plug-ins and settings to see them in your site.
In Internet Explorer: If you can't preview Microsoft Office files, check your file type settings:
Double-click My Computer.
Select View and then Options (or Folder Options), and then click the File Types tab.
Select the file type you want to be able to preview, and then click Edit.
Make sure the Browse in same window option is selected, and then click Ok.
I'm having trouble displaying an image with a calendar event or an announcement.
Make sure you are attaching a GIF or JPEG file (these files end in .gif or .jpg) to the calendar event or announcement. If all members of your web office are using Internet Explorer as their web browser, you can also attach a BMP file (ends in .bmp). However, members that don't use Internet Explorer as their browser will not be able to see a BMP image.
You can save your image as a GIF or JPEG using graphics editors such as Corel Painter™, Adobe Photoshop®, or Jasc Paint Shop™ Pro®.